Privacy Policy

Last updated: April 26, 2025 This Privacy Policy describes how SpineX ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://www.spinex.digital (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy. Please read this Privacy Policy carefully. CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal and regulatory obligations. We will post the revised Privacy Policy on the Site and update the “Last updated” date accordingly. HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION To provide the Services, we collect and have collected personal information about you from a variety of sources. The information we collect depends on how you interact with the Site. In addition to the specific uses described below, we may use personal information to: - Communicate with you - Provide, maintain, and improve the Services - Comply with legal obligations - Enforce applicable terms and policies - Protect our rights and the rights of users WHAT PERSONAL INFORMATION WE COLLECT Information We Collect Directly from You may include: - Contact details such as name, email address, phone number, and billing address - Order information such as products purchased, payment confirmation, and transaction details - Account information if you create an account - Customer support communications Providing certain information is optional, but some features of the Services may not function without it. Information We Collect Automatically We may automatically collect information about your interaction with the Site, including: - IP address - Browser and device information - Pages visited and actions taken - Referring URLs This information is collected using cookies, pixels, and similar technologies. Information We Obtain from Third Parties We may receive information from third-party service providers such as: - Shopify (website hosting and infrastructure) - Payment processors (to process transactions securely) - Analytics and advertising partners Any information obtained from third parties is handled in accordance with this Privacy Policy. HOW WE USE YOUR PERSONAL INFORMATION Providing Services We use your personal information to deliver digital products and services, process payments, provide customer support, and communicate regarding your purchases. Marketing and Advertising We may use your information to send marketing communications and display relevant advertisements. You may opt out of marketing communications at any time. Security and Fraud Prevention We use personal information to detect and prevent fraud, abuse, and unauthorized access. Service Improvement We analyze usage data to improve the functionality and performance of the Site and Services. COOKIES We use cookies and similar technologies to operate and optimize our Site. For more information about cookies used by Shopify, visit: https://www.shopify.com/legal/cookies You can control cookies through your browser settings. Disabling cookies may affect Site functionality. We recognize Global Privacy Control (GPC) signals and treat them as valid opt-out requests where legally required. HOW WE DISCLOSE PERSONAL INFORMATION We may disclose personal information to: - Service providers who support our operations - Payment processors to complete transactions - Analytics and marketing partners - Legal authorities if required by law - Affiliates and business partners where necessary We do not sell personal information for monetary compensation. THIRD-PARTY WEBSITES AND LINKS Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. CHILDREN’S DATA The Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. SECURITY AND RETENTION We implement reasonable security measures to protect your personal information. No method of transmission or storage is completely secure. We retain personal information only as long as necessary to provide the Services and comply with legal obligations. YOUR RIGHTS Depending on your location, you may have the right to: - Access your personal information - Request correction or deletion - Object to or restrict processing - Withdraw consent - Opt out of marketing communications Requests can be made by contacting us using the details below. INTERNATIONAL DATA TRANSFERS Your personal information may be processed outside your country of residence. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses. CONTACT INFORMATION If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: Email: contact@spinex.digital SpineX Marcina Kasprzaka 31 01-234 Warsaw Poland For the purposes of applicable data protection laws, SpineX is the data controller of your personal information. Our Services consist of digital educational programs and informational materials and do not involve the provision of medical advice or medical services.